FAQ

From the airport, take Line 8 (pink) of the Madrid Metro to Nuevos Ministerios station. At Nuevos Ministerios, change to Cercanías RENFE and take the C-3 or C-4 line towards Sol. Get off at Sol station.

A taxi from the airport to Puerta del Sol has a fixed fare of 33 EUR per journey.

We do not offer a transfer service to/from the airport

We do not accept packages at the hotel

The hotel offers a free luggage storage service when items are left for less than 24 hours. For long-term storage (24 hours or more), the charge is 3 EUR per day for each small suitcase and 5 EUR per day for each large suitcase.

Late check-out is available subject to availability, upon request and for a fee. Please check availability with Reception on your arrival at the hotel.

The hotel does not have its own car park. Nearby public car parks: Parking Plaza de Las Descalzas (a 5-minute walk away) and Parking Calle Mayor (a 7-minute walk away).

Central heating and individual air conditioning. Operation is seasonal.

There are many restaurant and tapas bar options around the hotel, within a very short distance and with different styles and prices.

Yes, there are several cocktail bar options just a few minutes’ walk away, offering everything from crafted cocktails to lively atmospheres to start the evening.

The hotel is not adapted for people with reduced mobility

Reception is open 24 hours a day. The hotel does not have a restaurant.

The nearest metro and train station is Sol, located 50 metres from the hotel.

The hotel is located right in the city centre

The hotel is located right in the city centre

There is no taxi rank at the hotel itself, but the nearest one is a 2-minute walk away

Breakfast is served daily from 7:00 am to 10:30 am.

Delicious buffet breakfast. From a selection of Iberian cured meats and cheeses, scrambled eggs, bacon, and sausages, to freshly baked pastries, cakes, various types of bread, cereals, yoghurts, and fresh fruit. We also offer different types of milk, coffee, tea, herbal infusions, and fruit juices.

Whole milk, skimmed milk, and lactose-free milk

Yes. Please contact Reception for a price quote.

Yes, for this you need to book the room called ‘Double Room’. There is no supplement.

ÉBANNI PELUQUERÍAS ECI PRECIADOS, C. de Preciados, 3, 2nd Floor, 28013 Madrid. Hairdresser inside El Corte Inglés on Preciados Street with extended opening hours.

Yes, Supermercado El Corte Inglés, inside El Corte Inglés on Calle Preciados 3

We do not have a minibar, but there is a vending machine for drinks at Reception